Manufacturing

Document Control for the Manufacturing Industry

Successful manufacturers ship considerable amounts of product to multiple customers and/or distribution points. Tracking this product generates lots of documentation, which tends to have a habit of being misplaced. Coupled with the fact that this documentation is key to being paid for the goods, document control is an essential part of this industry.

The exceptional reporting of smartOutput provides our customers with a tool to identify missing documentation and act on it immediately. Documents for delivery are distributed as they were prior to the implementation of Redmap. As part of the generation Redmap automatically takes a copy for its records. Upon completion of the delivery the document is scanned and matched to this original document clearly identifying which records are missing and enabling better document control and management.

Integrating your back-house billing system with smartOutput means the raising of invoices and other associated billing processes can be initiated upon receipt of the returned document. These documents can be automatically distributed to the customer via any number of delivery methods from email to electronic fax to (only if you really force us to) snail mail.

Combine these existing transactional documents with targeted promotional messages. Transpromotional mail is a relatively new form of direct marketing that smart companies are using to boost revenue and to communicate tailored sales or educational messages to existing customers.

Ever the marketer Redmap also provides functionality to attach other documents to the invoices/statements. Periodic promotions and other marketing collateral can be automatically attached meaning this customer contact does not go without some form of promotional value.

Redmap has been solving document control challenges for the Manufacturing industry for the last 14 years and has a strong pedigree in doing so.

To find out more, download the Case Study document here.